Login Instructions

Only licensed clients with a valid User ID and password will be able to login to Climetrix.  If you are not a licensed client, and would like information on how to set up a demonstration of the Climetrix Application, please contact us at climetrix@rms.com.

If you are a licensed client and are having problems logging on to the system, please read the instructions shown below:

If this is the first time you are accessing Climetrix from this computer and you do not have the Java Plug-in installed, it will be downloaded automatically.  This one-time operation downloads a 5 MB file and may take up to 5 minutes if you do not have a fast Internet connection.  The application will start after the Plug-in has successfully been installed.

If this is your first time accessing Climetrix from this computer and the Java plug-in does not appear to be downloading automatically, please follow the instructions below to download the Java plug-in directly from Sun's web site.

To access Climetrix on your computer, you will need to be running Java plug-in 1.4.2_05.  To run the Java plug-in you first need to uninstall any previous versions of the plug-in from your computer.  To uninstall old versions and install the new version (v 1.4.2_05) please perform the following steps:

1. 1. Go to the 'Start' menu on your computer; select 'Settings' and then 'Control Panel'.
   
   2. In the 'Control Panel' menu, double-click on the 'Add/Remove programs' control panel.
   
   3. If there are multiple versions of the ‘Java 2 Runtime Environment…’ listed in the ‘Add/Remove programs properties’ window, you need to delete them all. Go to step 6.
   
   4. If the only version listed is 'Java 2 Runtime Environment Standard Edition v1.4.2_05', you already have the correct version of the plug-in. STOP HERE. You do not need to install the plug-in.
   
   5. If the only version listed is something OTHER than 'Java 2 Runtime Environment Standard Edition v1.4.2_05', you need to delete it. Go to step 6.
   
   6. In the 'Add/Remove Programs' window, highlight the first 'Java 2 Runtime Environment….' on the list and click the 'Add/Remove' button.
   
   7. Click through the uninstall process. If you are asked to remove a shared file that could be used by other programs, click 'No'.
   
   8. Repeat steps 6 and 7 until all Java 2 Runtime Environments have been uninstalled.
   
   9. Launch your web browser and go to http://java.sun.com/products/archive/j2se/1.4.2_05/index.html
   
   10. Click on the download link in the column titled JRE.
   
   11. On the next page, click through to accept the Sun license agreement.
   
   12. On the next page, click the 'Windows Installation, Mulit-language' link.
   
   13. On the 'File Download' window that will appear, choose 'Save'.
   
   14. Choose a location on your hard drive to put the downloaded file and click 'Save'.
   
   15. Once download is completed, find the downloaded .exe file on your computer and double-click on it to begin installation.
   
   16. Follow installation process.

Once all previous versions of the Java Plug-in have been uninstalled and installation of the Java Plug-in v 1.4.2_05 is complete, you will be able to access Climetrix.  To see that the installation of the plug-in has been completed properly, click on the 'Start' button in the lower left-hand corner of your computer screen.  In the menu that pops up, choose 'Settings' and then 'Control Panel'.  If the Java Plug-in is listed in the Control Panel window, the installation of the plug-in was successful.  If you do NOT see the plug-in listed in the control panel window, the installation did not complete correctly.  Please try the process again or contact me using the information shown at the bottom of the page.

Once this Java plug-in installation process has been completed, you will be able to access Climetrix on your computer.  To do so, follow the procedure detailed below:

1. Go to www.climetrix.com.

2. Mouse over the ‘Climetrix Application Login’ text in the upper right-hand corner of the screen and select 'Client Login'. 

3. A small window should appear that is titled 'Plugin -…'. This window will remain blank for a few seconds. You will then see some text scroll through the Plugin window, and within one minute this window will show a 'Login' button.
   

4. Click the Login button in the plug-in window.
   

5. A Climetrix login window will appear.  Enter your username and password and click the 'Log in' button to access Climetrix

If you have any questions, or have problems installing the Java Plug-in, please contact:

Jeff Hamlin
Client Services Manager
Risk Management Solutions
jeffh@rms.com
510-505-2564